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05
/ success metrics & kpis

What good looks like, measured

> Quantitative targets

EXEC & BOARD LEVEL

≥90%
Asset visibility

Across cloud environments. Detection coverage ≥95% for known assets; telemetry proves impact by demonstrating attacks that fail from preventative work.

<30d
Vulnerability dwell

Vulnerability dwell time under 30 days for p90.

≥80%
CIS L1 compliance

CIS Level 1 Benchmark compliance across cloud control and data planes.

<3d
Questionnaire SLA

Security questionnaire response under 3 business days for p90, under 7 days for p99.

≥60%
Controls automation

Controls-testing automation above 60% (depending on baseline).

0
Audit findings

SOC 2 Type II and ISO 27001 maintained without findings; ISO 42001 readiness complete and certification underway.

AGENT-SPECIFIC (WIP)

All LLM interactions logged and auditable in production; tool-call authorization controls in place for all production agent deployments.

> Qualitative indicators

THE SIGNALS THAT NUMBERS MISS

healthy_program.checklist
[✓]

Security is not named as a blocker in any competitive win/loss review — excluding compliance frameworks we've decided not to pursue.

[✓]

Engineering teams experience security as helpful rather than obstructive, as measured through internal pulse surveys.

[✓]

Zero security incidents requiring customer notice from preventable causes — misconfiguration, credential hygiene, unpatched known vulnerabilities.

[✓]

AI-specific security controls are in place and defensible in enterprise security reviews: our answers are sufficient on first review most of the time.

[✓]

Zero regrettable attrition from the security team.

That's the playbook.
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